Privacy Policy
Effective Date: 12/09/2024

At Ridgeview Guidance (RVG), we are committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services or visiting our website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, postal address, and other contact details provided through our website or communication with us.
• Financial Information: Billing and payment information related to our services.
• Usage Data: Information about your interaction with our website, including IP address, browser type, and pages visited.
• Cookies and Tracking: We may use cookies and similar technologies to enhance user experience and track site usage. You can control cookies through your browser settings.

2. How We Use Your Information

We may use your personal information for the following purposes:

• Service Delivery: To provide our consulting, bookkeeping, and other services.
• Communication: To respond to inquiries, send service updates, and notify you of changes or promotions.
• Billing and Payments: To process payments for services rendered.
• Improving User Experience: To analyze website traffic and enhance our website’s performance.
• Compliance: To comply with legal obligations and protect our rights.

3. Disclosure of Your Information

We will not sell or rent your personal information. However, we may disclose your information in the following circumstances:

• Service Providers: We may share information with third-party service providers (e.g., cloud storage, CRM software like HubSpot, Brevo, and financial software) to assist in delivering our services.
• Legal Requirements: If required by law or in response to legal requests (e.g., court orders, government inquiries).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and Correction: You can request access to or correction of your personal data.
• Erasure: You can request the deletion of your data where applicable.
• Opt-Out: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us to request deletion.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.